Return Policy

To return an item to us, please follow the following procedure:

• Please contact us via phone or email with your postcode or customer number.
• Pack the goods in suitable packaging.
• Include a brief note detailing the problem, please include your home postcode and any receipts.
• Please use a recorded method of shipping to ensure your goods do not get lost in transit!
• Faulty goods covered by warranty which have been used will be repaired where possible or replaced where this is not a practical option.
• Returned items which are new will be refunded or replaced as applicable.
• You will be refunded via your original payment method.