Registered address: 29 Plover Way, Bedford MK41 7HU
Email address: email@example.com
Telephone number: 07982 247604
Postal Address: As above
2. What does this Notice Cover?This Privacy Information explains how we use your personal data: How it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What is Personal Data?Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. The personal data that we use is set out in Part 5, below.
4. What are My Rights?Under the GDPR, you have the following rights, which we will always work to uphold: a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11. b) The right to access the personal data we hold about you. Part 10 will tell you how to do this. c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more. d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more. e) The right to restrict (i.e. prevent) the processing of your personal data. f) The right to object to us using your personal data for a particular purpose or purposes. g) The right to data portability: This means that if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means. You can ask us for a copy of that personal data to re-use with another service or business in many cases. h) Rights relating to automated decision-making and profiling: We do not use your personal data in this way i) For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11. Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
5. What Personal Data may we Collect?We may collect some or all of the following personal data (this may vary according to your relationship with us):
- Email address;
- Telephone number;
- Business name;
- Occasionally: Information about your preferences and interests – if you have volunteered them to us and if they help us deliver a better product/service to you
6. How do you use My Personal Data?Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data will be used for or may be used for one of the following purposes:
- Providing and managing your information
- Supplying our services to you. Your personal details are required in order for us to enter into a contract with you and process your order.
- Personalising and tailoring our services for you.
- Communicating with you. This may include responding to emails or calls from you.
- Supplying you with information by email and/or post that you have opted-in to (you may unsubscribe or opt-out at any time by emailing telling us your wishes)
7. How long will you keep My Personal Data?We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods;
- For a maximum of one year after we have collected it if we have not entered into a contract with you for the provision of services
- For a maximum of one year after the expiry of a contract with you for the provision of services, except for the following
- In the case of customer/financial information, six years after the expiry of a contract with you for the provision of services, in order to comply with HMRC regulations.
8. How and where do you store or transfer My Personal Data?We will only store or transfer your personal data in the UK or elsewhere in the EU. This means that it is fully protected under the GDPR.
- We store all data in specific company applications unique to us
- All application access is via secure password
- All application data is encrypted
- password discipline and policy adhere to the very high standards of IT security
- In line with our Data Retention Policy, your data is deleted onc
- a) we no longer have a relevant use for it
- b) it has passed the relevant expiry date